Terms of Use
By purchasing, downloading or using any of our games or their related services (the Services), you agree to this Terms of Use (these Terms) and the Privacy Policy for the Services.
In particular, if you are a US resident, you agree to the arbitration agreement and class action waiver described in Section 17 below. If you do not agree to these Terms, do not purchase, download or use our Services. These Terms are a binding legal contract between you and Panic Stations Ltd.
1. Who we are
We are Panic Stations Ltd, a company registered in England and Wales with company number 16596670 (Panic Stations, we, our and us). Our registered office is at 167 - 169 Great Portland Street, London, United Kingdom, W1W 5PF.
2. License
Our software is licensed, not sold, to you under these Terms. Subject to your strict compliance with these Terms, including the Rules of Conduct below, we grant you a personal, limited, non-transferable, revocable and non-exclusive license to: (a) use our Services for your own personal use; and (b) make and publicly display audiovisual footage of you using our Services (Your Streaming Footage) on online video streaming and social networking services. We reserve any rights in our Services not explicitly granted to you under these Terms.
3. Content and UGC
Our Services include Content. We use the term Content to mean all materials, information, technology, software and other content available through our Services, including trademarks, logos, visual interfaces, images, illustrations, designs, compilations, articles, advertisements, software, computer code, services, text, pictures, photos, audio clips and video clips, and the selection and arrangement thereof. Content also includes any user-generated Content (UGC), which means Content contributed by users of our Services. All Content is and will remain the exclusive property of Panic Stations or its licensors, and is protected by copyright, trademark, trade secret, intellectual property and other laws.
4. Virtual Features
Our Services may include Virtual Features. We use the term Virtual Features to mean rights that we license to you to access or use certain features that we may make available on our Services. Examples of Virtual Features may include access to digital or unlockable Content, additional or enhanced functionality, virtual assets, in-game achievements, and virtual points, “soft” virtual currency and “hard” virtual currency.
When you sign up or pay for Virtual Features, we grant you a personal, limited, non-transferable, revocable and non-exclusive license to access the selected Virtual Features. Virtual Features have no monetary value and no value outside of our Services. You cannot sell, trade or transfer Virtual Features, or exchange them for cash. Any payment you make for access to a Virtual Feature is non-refundable unless otherwise stated.
5. Updates, Online Server Support and Interruptions
We may, by automatic update or otherwise, change, modify or update Services, Content or Virtual Features at our sole discretion. For example, we may need to update or reset certain parameters to balance game play and usage of our Services. These updates or resets may cause you setbacks within the relevant game world and may affect your gameplay and Virtual Features under your control. If our Services use online servers, we make no commitment to continue to make those servers available, and may terminate online features at any time.
We reserve the right to interrupt our Services from time to time on a regularly scheduled basis or otherwise with or without prior notice to perform maintenance on our Services. You acknowledge that we may interrupt, suspend or terminate our Services for unforeseen circumstances or causes beyond our control, and we cannot guarantee that you will be able to access our Services whenever you may wish to do so. We are not liable to you for any consequences resulting from changes, modifications, updates or interruptions to our Services, or the discontinuation of any Services.
6. Internet Connection
Some features of our Services may require an internet connection, which you must provide at your expense. You are responsible for all costs and fees charged by your internet service provider related to the download and use of our Services.
7. Fraud and Cheat Detection
To provide users with a positive and fair competitive experience on the Services, we may use certain software, tools, and technologies (Fraud and Cheat Detection) to detect and prevent programs, methods, or other processes that (i) are used for hacking, account stealing, or other unauthorized or fraudulent activity on the Services (Fraud) or (ii) give you or other users a competitive advantage within the Services (Cheats), including bots, hacks, add-ons, malware, scripts, and mods not expressly authorized by us. You will not:
use or encourage the use of Cheats;
engage in or encourage others to engage in Fraud;
reverse engineer, decompile, hack or otherwise maliciously interact with the software used for the Services for the purposes of engaging in or encouraging others to engage in Fraud or Cheats;
develop, market, offer, sell, distribute, support or otherwise make available any Cheats; or
attempt to tamper with, modify, disable, disrupt, or circumvent any software, tools or technologies used to detect and prevent Fraud or Cheats.
8. Restrictions
You shall not, and shall not attempt to, do any of the following:
use or allow the use of our Services for any purpose or activity that is illegal, unlawful or not expressly authorized under these Terms;
sell, rent, lease, share or provide access to your account for the Services to anyone else, or use another user's account;
modify, adapt, sublicense, translate, resell, retransmit, reverse engineer, decompile or disassemble any portion of our Services;
reverse engineer or attempt to extract or otherwise use source code or other data from our Services;
use our Services to build a service or game that would compete with our Services or assist another person in building a service or game that would compete with our Services;
remove any proprietary, copyright, trade secret or warning legend from our Services;
make or publicly display Your Streaming Footage where such footage: (a) misrepresents our identity, the names, features or functionality of our Services, or the legal rights or obligations that anyone has in regards to the Services; or (b) adversely affects our rights in an unfair or illegal manner;
damage, disrupt, impair, or interfere with our Services, any server, network or system used to support or provide our Services, any person's property, or another user's use or enjoyment of our Services, such as by engaging in denial of service attacks, spamming, hacking, or uploading computer viruses, worms, Trojan horses, cancelbots, spyware, corrupted files or time bombs;
probe, scan or test the vulnerability of our Services, or circumvent or breach the security or authentication measures of our Services;
harass, threaten, bully, embarrass, spam or do anything else to another user of our Services that is unwanted, such as repeatedly sending unwanted messages or making insults, personal attacks or statements about people based on their race, sexual orientation, religion, nationality, or any other aspect;
contribute UGC or organize or participate in any activity or group via our Services that is inappropriate, abusive, harassing, profane, threatening, hateful, offensive, vulgar, obscene, sexually explicit, defamatory, infringing, invades another's privacy, or is otherwise objectionable;
publish, post, upload or distribute UGC that is illegal or that you do not have permission to freely distribute, or which we determine is inappropriate, abusive, hateful, harassing, profane, defamatory, threatening, hateful, obscene, sexually explicit, infringing, privacy-invasive, vulgar, offensive, indecent or unlawful;
post or transmit a message for any purpose other than personal communication. Prohibited messages include advertising, spam, chain letters, pyramid schemes and other types of solicitation or commercial activities;
impersonate another person or falsely imply that you are one of our employees or representatives;
improperly use in-game support or complaint buttons or make false reports to us;
use any robot, spider, site search/retrieval application or other manual or automatic device or process to retrieve, index, "data mine" or in any way reproduce or circumvent the Content, navigational structure or presentation of our Services;
harvest, phish for, or collect any kind of private information of other users of our Services, such as passwords;
modify any file or any other part of our Service that we do not specifically authorize you to modify;
use or distribute counterfeit software or Content associated with our Services, including Virtual Features;
attempt to use our Services on or through any service that we do not control or authorize;
use our Services in a jurisdiction in which we are prohibited from offering such services under applicable export control laws;
engage in any other activity that significantly disturbs the peaceful, fair and respectful gaming environment of our Services;
use information about users publicly available in any of our Services (e.g., on a leaderboard) for any purpose unrelated to our Services, including to attempt to identify such users in the real world; and/or
promote, encourage or take part in any prohibited activity described above.
Some of our Services may post additional rules that apply to your conduct on those services.
If you encounter another user who is violating any of these rules, please report this activity to us using hello@panicstations.com. We will review the report and may, at our sole and absolute discretion, take action against anyone who violates our Terms, such as by temporarily or permanently revoking access to certain or all of our Services and terminating their account. We may also take such actions, at our sole discretion, in respect of anyone who knowingly submits a false report in bad faith.
We may, but are not obliged to, monitor or record online activity or Content on our Services at our sole and absolute discretion.
9. Notice and Copyright Infringement Claims
In accordance with the Digital Millennium Copyright Act (DMCA) and other applicable law, we have adopted a policy of terminating, in appropriate circumstances as determined by us, users or account holders who are deemed to be repeat infringers of the copyrights of others. We may also at its sole discretion limit access to the Services and/or update, transfer, suspend, or terminate the accounts of any users who infringe the intellectual property rights of others, whether or not there is any repeat infringement.
If you believe that your work has been used in the Services in a way that constitutes copyright infringement, please submit a notice of alleged infringement (DMCA Notice) to us as follows:
Panic Stations Ltd, 167 - 169 Great Portland Street, London, United Kingdom, W1W 5PF
Email: hello@panicstations.com
Please see DMCA 17 U.S.C. § 512(c)(3) for the requirements of a proper DMCA Notice. Also, please note that if you knowingly misrepresent that any activity or material on the Services is infringing, you may be liable to us for certain costs and damages.
10. Termination
These Terms are effective until terminated by you or us.
You may terminate these Terms by deleting all copies of the software and no longer using any of our Services. We may suspend or terminate your account and your use of any of our Services at our sole discretion, including where we consider that your use of our Services breaches these Terms or applicable law, or where we choose not to continue providing any Service to any person for any reason.
If we take any action described in this Section, any license you may have under these Terms will terminate and, to the fullest extent permitted by applicable law, you will not be entitled to a refund, credit or any other reimbursement for any payments you made for any Services, including any Virtual Features. Our exercise of any of our rights under these Terms shall not prejudice any remedies to which we may be entitled under law or equity.
Sections 3, 4 and 9-20 of these Terms shall survive termination of these Terms.
11. Privacy
You acknowledge that you have read and agree to our Privacy Policy.
12. Third-Party Content
Our Services may include hyperlinks to third-party websites and services such as social media platforms. We do not control those websites and services and are not responsible for their content or for their collection, use or disclosure of your personal information.
13. Disclaimers
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, WE PROVIDE OUR SERVICES "AS IS", "WITH ALL FAULTS", "AS AVAILABLE" AND WITHOUT WARRANTY OR CONDITION OF ANY KIND. YOU USE OUR SERVICES AT YOUR OWN RISK. WE, OUR AFFILIATES AND ANY SUBSIDIARIES, AND ALL OF OUR AND THEIR RESPECTIVE EMPLOYEES, OFFICERS, DIRECTORS, REPRESENTATIVES, AGENTS, ASSIGNS, SUCCESSORS, SHAREHOLDERS, PARTNERS AND SUPPLIERS (PS PARTIES) HEREBY DISCLAIM ALL WARRANTIES AND CONDITIONS, EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE.
WITHOUT LIMITING THE FOREGOING, WE GIVE NO EXPRESS, IMPLIED OR STATUTORY WARRANTIES OR CONDITIONS, INCLUDING IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, SATISFACTORY QUALITY, FITNESS FOR A PARTICULAR PURPOSE, NONINFRINGEMENT OF THIRD PARTY RIGHTS, OR WARRANTIES OR CONDITIONS ARISING FROM A COURSE OF DEALING, USAGE OR PRACTICE. WE DO NOT WARRANT OR CONDITION AGAINST INTERFERENCE WITH YOUR ENJOYMENT OF OUR SERVICES; THAT OUR SERVICES WILL MEET YOUR REQUIREMENTS; THAT OPERATION OF OUR SERVICES WILL BE UNINTERRUPTED, SECURE, AVAILABLE AT ANY PARTICULAR TIME OR LOCATION, OR FREE FROM ERRORS, BUGS, CORRUPTION, LOSS, INTERFERENCE, HACKING, VIRUSES OR OTHER HARMFUL COMPONENTS; OR THAT OUR SERVICES WILL INTEROPERATE OR BE COMPATIBLE WITH ANY OTHER SOFTWARE.
14. Limitations of Liability
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL ANY PS PARTY BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR PUNITIVE DAMAGES, INCLUDING FOR LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, WHETHER BASED ON BREACH OF CONTRACT, BREACH OF WARRANTY, TORT (INCLUDING NEGLIGENCE), PRODUCT LIABILITY, OR OTHERWISE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
WITHOUT LIMITING THE FOREGOING, YOU EXPRESSLY AGREE THAT YOU ARE SOLELY RESPONSIBLE FOR ANY DAMAGES OR LOSSES RESULTING FROM:
YOUR ACCESS TO OR USE OF OR INABILITY TO ACCESS OR USE OUR SERVICES;
ANY CONDUCT OR CONTENT OF ANY THIRD PARTY USING OUR SERVICES;
ANY CONTENT OBTAINED FROM OUR SERVICES;
ANY USE OR NON-USE OF YOUR STREAMING FOOTAGE; OR
UNAUTHORIZED ACCESS, USE OR ALTERATION OF YOUR TRANSMISSIONS OR CONTENT, WHETHER BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE) OR ANY OTHER LEGAL THEORY, WHETHER OR NOT WE HAVE BEEN INFORMED OF THE POSSIBILITY OF SUCH DAMAGE, AND EVEN IF A REMEDY SET FORTH HEREIN IS FOUND TO HAVE FAILED OF ITS ESSENTIAL PURPOSE.
FURTHER, TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE PS PARTIES’ AGGREGATE LIABILITY WILL NOT EXCEED THE TOTAL AMOUNTS YOU HAVE PAID (IF ANY) FOR THE SERVICES UNDER THESE TERMS DURING THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE EVENTS GIVING RISE TO SUCH LIABILITY.
15. Indemnification
This section only applies to the extent allowed by the laws of your jurisdiction. If the laws of your jurisdiction do not allow you to enter into the indemnification obligation below, then you assume, to the extent permitted by the laws of your jurisdiction, all liability for all claims, demands, actions, losses, liabilities, and expenses (including attorneys’ fees, costs, and expert witnesses’ fees) that are the stated subject matter of the indemnification obligation below.
You agree to indemnify, pay the defense costs of, and hold harmless the PS Parties from and against any and all claims, demands, actions, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorney and expert witness fees) arising out of or in connection with (i) any claim that, if true, would constitute your breach of these Terms or your negligence, (ii) any act or omission by you in using the Services, or (iii) your UGC. You agree to reimburse the PS Parties on demand for any defense costs incurred by the PS Parties and any payments made or loss suffered by the PS Parties, whether in a court judgment or settlement, based on any matter covered by this section.
16. Governing Law
Except expressly stated otherwise: (a) these Terms shall be governed and construed in accordance with the laws of England, without regard to its conflict of law provisions; and (b) subject to Section 17 for US residents, exclusive jurisdiction for any claim or action arising out of or relating to these Terms or our Services shall be the courts of England, and you expressly consent to the exercise of personal jurisdiction of such courts.
17. US Residents - Dispute Resolution by Binding Arbitration
BY ACCEPTING THE TERMS OF THESE TERMS, YOU AND WE EXPRESSLY WAIVE THE RIGHT TO A TRIAL BY JURY AND THE RIGHT TO PARTICIPATE IN A CLASS ACTION IN ALL APPLICABLE JURISDICTIONS.
This Section offers a streamlined way to resolve disputes between you and us if they arise. Most of your concerns can be resolved by contacting us at hello@panicstations.com or the relevant developer. If we cannot resolve your concern, you and we agree to be bound by the procedure set forth in this Section to resolve any and all disputes between us.
This Section is an agreement between you and us, and applies to our respective agents, employees, affiliates, predecessors, successors, beneficiaries and assigns. This agreement to arbitrate evidences a transaction in interstate commerce, and thus where relevant, the Federal Arbitration Act and its equivalents in other jurisdictions governs the interpretation and enforcement of this Section.
(A) Claims Covered by Arbitration
All disputes, claims or controversies arising out of or relating to these Terms, any of our Services and their marketing, or the relationship between you and us (Disputes) shall be determined exclusively by binding arbitration. This includes claims that accrued before you entered into these Terms. The only Disputes not covered by this Section are claims (a) regarding the infringement, protection or validity of your, our or our licensors' trade secrets or copyright, trademark or patent rights; or (b) brought in small claims court.
(B) Informal Negotiations
You and we shall first attempt to resolve any Dispute informally for at least 30 days before initiating arbitration. The informal negotiations commence upon receipt of written notice from one person to the other (Notice of Dispute). The Notice of Dispute must: (a) include the full name and contact information of the complaining party; (b) describe the nature and basis of the claim or dispute; and (c) set forth the specific relief sought. We will send our Notice of Dispute to your billing or email address. You will send your Notice of Dispute to hello@panicstations.com.
(C) Binding Arbitration
If you and we cannot resolve a Dispute informally, subject to the exceptions in subsection (A) and this subsection (C), you or we will have the Dispute finally and exclusively resolved by binding arbitration. Any election to arbitrate by one party shall be final and binding on the other. The arbitration shall be administered by the Judicial Arbitration Mediation Services, Inc. (JAMS) according to the JAMS Streamlined Arbitration Rules and Procedures effective 1 June 2021 (the JAMS Rules) as modified by these Terms. Your arbitration fees and your share of arbitrator compensation shall be governed by the JAMS Rules. If such costs are determined by the arbitrator to be excessive, or if you send us a notice to the Notice of Dispute address above indicating that you are unable to pay the fees required to initiate an arbitration, we may pay the relevant arbitration fees and expenses. The arbitration may be conducted in person, through the submission of documents, by phone or online. The arbitrator shall make a decision in writing, and shall provide a statement of reasons if requested by either party. The arbitrator must follow applicable law, and any award may be challenged if the arbitrator fails to do so. You and we may litigate in court to compel arbitration, to stay proceeding pending arbitration, or to confirm, modify, vacate or enter judgment on the award entered by the arbitrator.
(D) Limitations
YOU AND WE AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN OUR OR YOUR INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE PROCEEDING. The arbitrator shall not consolidate another person's claims with your claims, and shall not preside over any type of representative or class proceeding. The arbitrator may award declaratory or injunctive relief only in favour of the individual party seeking relief and only to the extent necessary to provide relief warranted by that party's individual claim. If this specific subsection is found to be unenforceable, then the entirety of these Terms to arbitrate shall be null and void.
(E) Location
If an in-person hearing is required, the hearing will take place either in London, UK, or where you reside; you choose. Any decision or award may be enforced as a final judgment by any court of competent jurisdiction or, if applicable, application may be made to such court for judicial acceptance of any award and an order of enforcement.
(F) Changes to this Arbitration Agreement
We will not enforce material changes to these Terms to arbitrate, unless you agree to the changes.
(G) Severability
If any clause within this Section (other than the class action waiver clause above) is illegal or unenforceable, that clause will be severed from this Section, and the remainder of this Section will be given full effect. If the class action waiver clause is found to be illegal or unenforceable, this entire Section will be unenforceable, and the Dispute will be decided by a court.
18. Changes to these Terms
Only we may amend these Terms. You should review these Terms regularly to take notice of any amendments. Your continued use of our Services after their effective date means you accept such amendments. If you do not agree to the amendments, immediately stop using our Services.
19. Assignment
We reserve the right to assign these Terms to another party without notice to you, to the extent permitted by applicable law. You may not sublicense, assign, transfer or delegate any of your rights or obligations under these Terms to any third party without our prior written consent. Any attempted sublicense, assignment, transfer or delegation in violation of this article shall be void.
20. General Terms
Any use of the words "include", "includes" or "including" in these Terms shall be interpreted to include "but not limited to" after them. If any part of these Terms is determined to be invalid or unenforceable pursuant to applicable law, then the invalid or unenforceable provision will be deemed superseded by a valid, enforceable provision that most closely matches the intent of the original provision and the remainder of these Terms shall continue in effect. No waiver of any term or condition of these Terms shall be deemed a further or continuing waiver of such term or any other term, and our failure to assert any right or provision under these Terms shall not constitute a waiver of such right or provision.
These Terms, together with any other of our terms that govern your use of our Services, constitutes the entire agreement between you and us. As a consumer, you may have rights under applicable local laws that cannot be excluded, limited or changed. Those rights take priority over anything in these Terms.
Privacy Policy
This policy applies to personal information held about players and users of our games, our website(s) and any other related services (the Services).
1. Who we are
We are Panic Stations Ltd, a company registered in England and Wales with company number 16596670 (Panic Stations, we, our and us). Our registered office is at 167 - 169 Great Portland Street, London, United Kingdom, W1W 5PF.
2. About this Policy
This policy deals with where we are acting as a 'data controller' under the data protection legislation: which essentially means where we are responsible for deciding what personal information we collect and how we use it. When we refer to "personal information" we mean information relating to you personally or from which you can be identified. Some of the information mentioned in this policy is not 'personal information' as is meant under data protection legislation, but we may refer to it to help you understand what we do.
We are committed to protecting and respecting the personal information of everyone we deal with - that is important to us and we know it is important to you.
In this policy you will find information about what types of personal information we hold about you, how and why we collect it, how we use it, and how we keep it secure. You'll also find information about your rights and how you can exercise them.
Please read this policy carefully and if you need to contact us about anything that is in here, or for anything else related to your personal information, you can reach us by email at hello@panicstations.com or by post at the address above.
3. What information do we collect about you?
We collect some information about you to enable you to use our Services, to improve or optimise your gaming experience, to provide player services, to improve the services we provide and for marketing (see below for more details). This may include, depending on the game or Service:
Your public user name and any information you expressly provide through any online form or survey we may administer from time to time.
Game user account ID - a randomly generated identifier generated by the game.
Session ID – a randomly generated identifier specific to each game session.
Analytics ID - a randomly generated identifier used to distinguish activity from one game account versus another in our analytics data.
Third party account ID - for example your account with Steam or other third parties which you may use to play a game.
Your game profile - including information needed for our games to function, such as in-game progress, achievements and an inventory of any in-game items.
Usage and analytics data including information about how you use Services and technical information about the device you are using.
Voice chat data – we process but do not store voice chat data to enable live audio communications between players.
Performance and diagnostic data: log files that contain information such as software errors and load time details, detailed information about crashes or information if the software runs slower than expected.
Device and location data such as IP address: Information about your device and network, your general location (i.e., nearest city), type of device; operating system, time zone settings and platform.
Marketing and communications data including your preferences in receiving marketing from us and our third parties.
Marketing attribution: If you permit marketing tracking on your device, we will be able to better monitor the effectiveness of our marketing campaigns by potentially attributing your installation of the mobile app to any interaction you made with an advertisement outside our Services.
4. How we collect information about you
We will collect this information in a variety of ways depending on how we interact with you.
Direct interactions You may give us your identity, contact or other information by filling in online forms or by corresponding with us by post, phone, email, social media sites or otherwise. This includes personal data you provide when you:
use our products or services;
interact with customer services;
subscribe to any mailing lists;
enter a competition, promotion or survey;
register for alpha, beta or other early access to our games;
interact with us on social media websites;
give us feedback; or
provide services to us.
Automated technologies or interactions As you interact with our Services we may automatically collect technical data about your device, and your activity when using the Services.
Platforms We may receive personal data about you from a third party platform or distributor for example from your account with Steam or other platforms that we release our games on and which you use to play our games.
5. How we use your information
We may use different information in different ways:
providing and managing our games, any website and its related services;
multiplayer matchmaking and server hosting;
enabling live audio communications;
to answer your enquiries or deal with your complaints;
account verification and clearance;
displaying your in-game name and/or profile;
displaying leader boards, nicknames and any clan/guild information;
detecting hacking, cheating and other activities that ruin the experience of players using our Services;
to help us develop improve the Services;
detecting and reporting fraud and other unlawful activity;
direct marketing to let you know about products and services that may be of particular interest to you;
administering surveys and opinion polls;
managing competitions and/or promotions and your registration for the same;
managing alpha, beta or early access tests including collecting your feedback; and
complying with legal or regulatory requirements.
We do not make any legally significant decisions about individuals based solely on automated decision-making.
6. Legal basis for processing
There are a number of different legal grounds for processing personal information. Which one is applicable will depend on how we are using your information and for what purpose. In the majority of cases this condition will be that:
you have provided your consent to us using your personal information in that way;
our use of your personal information is in our legitimate interest as a commercial organisation. However, we will only use personal data relating to players users for the purposes of legitimate interests where players’ interests, and rights and freedoms do not override our legitimate interests or the legitimate interests of the organisations we work with. Our legitimate interests include for the purpose of providing, developing, improving and promoting the Services and our wider business;
our use of your personal information is necessary to perform a contract or take steps to enter into a contract with you; and/or
our use of your personal information is necessary to comply with a relevant legal or regulatory obligation.
7. Sharing your information
The personal information you provide to us may be shared with other players, our staff and the following types of third parties:
where necessary, platforms of our games such as Steam for the operation of the game;
service providers such as back-end providers, crash analytics providers, data analytics providers, data storage providers, marketing partners, and customer service support partners;
our auditors, insurers, lawyers and other professional advisers;
law enforcement agencies, other governmental agencies or third parties if we are required by law to do so;
any other wholly-owned subsidiary, sister or holding companies in our corporate group; or
other business entities should we plan to merge with or be acquired by that business entity, or if we undergo a re-organisation with that entity.
8. Marketing
If we create a mailing list and you agree to be contacted for marketing purposes, we may use your personal information to send you information about us and our services. You can unsubscribe from receiving them at any time and details of how to unsubscribe will be included in any marketing communications we send you. You also have the option of "unsubscribing" from our mailing list at any time thereby disabling any further such e-mail or other marketing communications from being sent to you by emailing hello@panicstations.com. We will action any opt out request from you as soon as we can.
9. Children
Our Services are not targeted at users under the age of 13. We do not knowingly collect or use any personal data relating to children under the age of 13.
10. International transfers
We routinely transfer personal data outside the UK. Where we transfer personal data outside the UK to a country that has not been recognised as providing an adequate level of data protection we use the standard contractual clauses unless we have identified another appropriate safeguard or relevant exemption.
11. How long will we keep your information?
We and our service providers keep personal data relating to players for such reasonable period as necessary to provide the relevant Services and in compliance with applicable law and regulation. For clarity, we do not store any voice communication data which is ephemeral. In some circumstances you can ask us to delete your data: see "Your Rights" below for further information. Sometimes we may anonymise your personal data (so that it can no longer be associated with you) for research or statistical purposes in which case we may use this information indefinitely without further notice to you. If you opt out from marketing, we will retain your information to enable us to respect your wishes to not be contacted for marketing purposes.
12. Your Rights
Everyone has the right to:
Information about how we use personal data (which is what this notice is for)
Access to personal data
Object to the use or disclosure of personal data for certain purposes
Erasure of personal data
Portability of personal data
Withdraw consent where our use of personal data is based on consent
Rectification of personal data
Restriction of personal data
Complain to your supervisory authority
Please be aware that these rights are not absolute and there may be some situations in which they cannot be exercised or are not relevant. You will not be treated differently or discriminated against for exercising any of your rights.
13. Security
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect. Such measures will be appropriate to the nature of the data concerned and the level of risk. If you have been provided with a password to access any of our services you should not share that password with anyone else.
14. Terms of Use
You should read the Terms of Use in conjunction with this Privacy Policy. The Terms of Use set out certain important clauses relating to disputes, limitations of liability and forum of resolution.
15. Changes to this Policy
We may need to amend this policy from time to time, for example, in order to ensure that we remain compliant with applicable law or to reflect any changes we make to the Services. You should review this Privacy Policy regularly to take notice of any amendments. Your continued use of our Services after the effective date of any amendments means you accept such amendments. If you do not agree to the amendments, immediately stop using our Services.
16. Contact
If you wish to contact us, please email hello@panicstations.com.
